Frequently Asked Questions
General Questions
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I offer website design, graphic design, logo design/branding & photography for businesses of all sizes.
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I work with startups, small businesses, sole traders & established companies across a wide range of industries.
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I'm based in Pakenham, VIC, Australia, but work with clients throughout Australia & internationally.
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Absolutely! Whether you're launching a brand-new business or refreshing an existing one, I can help create a professional online presence.
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You can reach me by:
E-mail: hello@rachelquagliani.com
Phone: 0431 217 520
International Phone: +61 431 217 520
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Getting started is simple! Reach out through my contact form, drop me an e-mail or give me a call.
We’ll start off with a chat about your business, goals, branding preferences, content & any existing marketing materials.
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Simply get in touch via the contact form, e-mail or phone. I'll discuss your requirements & provide a customised quote.
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Yes. A deposit is usually required before work begins, with the remaining balance due according to the project agreement.
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Absolutely. Ongoing support, updates & additional design services are available as needed.
Website Design Questions
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Website pricing varies depending on the size, functionality & requirements of your project. Contact me for a free, personalised quote based on your business needs.
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Most websites take somewhere between 2 - 8 weeks depending on the scope of the project, content requirements & client feedback time-frames.
Talk to me about express turnaround.
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I primarily build websites using Squarespace & Shopify, creating modern, responsive websites that are easy for clients to update themselves. I also work with clients based on WordPress & Wix.
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Yes. All websites are designed to be fully responsive & work across desktops, tablets & smartphones.
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Yes. You'll have full access to your website to easily update text, images & other content.
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Hosting is typically provided through the website platform itself, such as Squarespace or Shopify. This keeps the set-up streamlined, easy-to-manage & affordable.
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Yes. Every website is built with SEO best practices in mind, including page structure, metadata, mobile responsiveness & performance optimisation.
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Yes. I can refresh an outdated website, improve user experience & optimise it for modern search engines & AI search tools.
Graphic Design & Branding Questions
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Yes. I create custom logo designs that reflect your brand identity & help your business stand out.
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Branding packages can include logo design, colour palettes, typography selection, brand guidelines, business cards, social media assets & more. I tailor branding packed to suit your business needs.
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Yes. I design brochures, flyers, signage, packaging, social media graphics, presentations & other marketing collateral.
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Yes. I can create product packaging & labels to suit your unique products.
Photography Questions
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I offer a wide range of photography services for business. My most popular services include product photography, e-commerce photography, food photography, lifestyle photography, portrait photography/headshots & team photos.
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Professional photography showcases your real business, products & team, helping build trust & credibility with potential customers.
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Absolutely! Many clients choose to combine website design with professional photography for a more cohesive & authentic online presence.
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Yes. All final images are professionally edited to an exceptional standard before delivery.
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Yes. Every photo purchased includes the high resolution, print-ready photograph, as well as a complimentary web-sized copy, perfect for social media & websites.
Content & Marketing Questions
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Yes. I can assist with website copy, blog content, SEO-focused writing & content planning.
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Yes. I create blog content designed to improve SEO, answer customer questions & support your marketing strategy.
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Yes. By creating high-quality content, improving website structure & implementing SEO best practices, I can help improve your visibility in both traditional search engines & AI-powered search tools.
